Part One of our interview with Napa Valley Chris, Christopher Young.
Links to his Facebook Page:
Links to the story of this robbery:
WHAT BOOKS, PRODUCTS, SERVICES, OR LINKS WERE MENTIONED...
Walking the fine line between $$$ & Service
Not Making Enough? Check the Basics:
Think about what your Ideal Guest wants or needs. Why are they there? What things might they want to do? How can you make it better - or special - or add to their experience - or create special
moments that they'll cherish forever? SERVICE!
You can charge for early check-ins or late check-outs when you are able. You can charge to hold luggage. You can charge for upgrades - better quality, like strollers. You can charge for laundry or maid service. You can charge to pre-stock grocery items or breakfast or pretty much anything you can think of.
Send your guest questionnaires before and after stays to help.
This is a traveling week for Michelle and it's also our first "Best of" Episode!
Listen and somewhere in the middle of this podcast, you'll hear Michelle give you a secret word to collect a special FREE GIFT on next week's all-new episode. Thanks for being a loyal listener. God Bless You! Go and grow!
01) Emergency Contact Card (Contact Information Sent by Email, Text, and Posted Clearly)
02) Fire Extinguisher (Right by the Stove)
03) First Aid Kit
04) Smoke Detector
05) Carbon Monoxide Detector
06) Super-Fast Wifi (Password Sent by Email, Text, and Posted Clearly)
07) Comfortable Mattress (Consumer Reports #2 Rated is only about $500-$700)
08) Smart Television (Plus Cable, if High End)
09) Bluetooth Speakers
10) Charging Stations
11) Smart Locks for Easy Entry (For You as much as Guests)
12) Climate Control Directions (Keep Your Guests Comfy)
If you have small children in your family, you know how difficult it can be to plan and enjoy a vacation along with them. A vast majority of guests who use Short-Term or Vacation Rentals are families with kids. If you want to attract large numbers of guests to your property, like people with children, it is imperative that you make your properties family-friendly. Families look for a place where they can feel at home, enjoy, and relax during their stay but have the peace of knowing that their kids aren’t going to be stuck in a “touch-free” zone. You know, “Don’t touch that! Don’t touch that!” Yeah, a “touch-free” zone. Here are some useful tips to make your vacation rental Family Friendly.
Families with small kids are always worried about the safety and security of their children. If you want to attract families, it is important to make your...
If a family likes your home and they enjoy their vacation destination, they can potentially come back year after year after year! Make certain you do all you can to make your place family-friendly so you can build that "fan base."
· High Chair
· Portable Crib
· Inexpensive Strollers
· Baby Bath
· Baby Monitors
· Sippy Cups
Get This Episode's Show Notes in a pdf form...
[00:01] Over the last two centuries, nearly 90...
Summer season is in full swing and tourists are out there enjoying warm weather and beaches. As a Short-Term Rental or Vacation Rental Owner, you know to take advantage of the season your region is known for to maximize your profits. When you’re in a sunny area, like Florida, this is it. When you’re in skiing country, it’s the winter. But what attracts guests to other Areas? What attracts them to the mountains? More importantly, what will attract them to your property?
You can attract more guests to your property if you offer some exciting outdoor amenities to them. Outdoor spaces in a property, whether it is in a mountainous region or near a beach, allow guests to have more fun during their stay. You can score more bookings by adding these outdoor amenities to your property.
Whether it belongs to your community or is in your back yard, a pool equals fun in warm destinations. It...
Outdoor spaces in a property, whether it is in a mountainous region or near a beach, allow guests to have more fun during their stay. You can score more bookings by adding these outdoor amenities to your property.
What type of Outdoor Areas can attract Guests?
Swimming Pools in warm areas.
Jacuzzi and hot tubs in both, warmer and cooler climates.
Gardens, like a zen garden or just some chairs to chill.
Outdoor playgrounds for children or lots of toys for the pool.
A place for our four-legged furry friends. If you allow pets, have a space outside (and in!) just for them!
An eating area is fantastic and if you can add a grill, it's even better.
Also, place these features prominently in your listings! You want things in your title and on that first picture so you can get potential guests to look deeper into your property.
NOTE: Don't allow fear to dictate whether or not...
In this age of internet and social media, if you are not making clever use of digital marketing, you are certainly missing the bus on reaching some potential guests. This is particularly true for a business-focused Short Term Rentals. Obviously, we know the importance of professional pictures. You must be using beautiful photos of your property to entice potential guests. But… are you placing videos to promote your vacation rental, too? Videos catch the attention of large numbers of guests and have become very popular in the STR Industry, especially in vacation rentals. It’s the latest trend!
Here are some tips to make the most of these promotional videos.
It is almost criminal not to make use of technology when it is available to you for free. By making promotional videos of your vacation rental, you can get two steps ahead of your competitors who are still trying to catch the attention of...
01) Provide Safety & Security for you & your Guests.
02) Help with things like a dead car battery, allowing maintenance men in, keep spare keys, sign for packages, and stocking your inventory.
03) Communicate with guests when you can't.
04) Give you peace of mind.
05) Advocate for you with HOA & other organizations.
06) Stop loud parties, too many people, things getting stolen, or other strange activities.
07) Increase your Network: people you know.
01) Do things for your neighbors like mow their lawns, bring over fresh baked goods, or get them souvenirs from your travels.
02) Show pride of ownership & take care of your property & theirs.
03) Be respectful & polite at all times.
04) Add rules so your guests are respectful, too. No pets or parties.
05) Let them know the Comings & Goings. Keep them informed.
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Not only does Michelle do weekly podcasts but she and her team write informative articles each month. You may know that Michelle does weekly Q&As and Accountability Calls with her members. But now, she's been allowing some of her trainings and check-in's to spill over into her Insiders.
Beginning in August, she's doing a Monthly "10 in 10 at 10" for her subscribers only. So, you'll be able to check in with Michelle and ask her questions or get some advice LIVE.
Plus, she's doing a Spotlight Member and Hotseats to help you grow your business learning from people just like you with families just like yours. Be around people who can assist you in building and growing what could potentially be the very business that carries you to financial freedom!
Become an Insider Now!