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Episode 036 - The 23 Things You MUST HAVE in Your Short Term Rental (For Your Guests)

 

 

SHOW NOTES & LESSONS

For Safety and Security:

01) Emergency Contact Card (Contact Information Sent by Email, Text, and Posted Clearly)

02) Fire Extinguisher (Right by the Stove)

03) First Aid Kit

04) Smoke Detector

05) Carbon Monoxide Detector

 

For Guest Comfort and Overall Happiness:

 

06) Super-Fast Wifi (Password Sent by Email, Text, and Posted Clearly)

07) Comfortable Mattress (Consumer Reports #2 Rated is only about $500-$700)

08) Smart Television (Plus Cable, if High End)

09) Bluetooth Speakers

10) Charging Stations

11) Smart Locks for Easy Entry (For You as much as Guests)

12) Climate Control Directions (Keep Your Guests Comfy)

13) Coffee, Coffee Maker, Filters, and Cream/Sugar

14) Hair Dryer

15) Iron and Ironing Board

16) Washer and Dryer (a MUST for Long Stays or Active Locations)

17) House Rules, Contact Information, Check-in, and Check-out Times Clearly Posted

18) High-Quality WHITE Sheets and Towels

19) Spare Sets of Sheets and Towels

20) A...

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Want Fewer Requests for Refunds Due to Cancellations? Try This Trick!

for your guests insurance Jan 01, 2019

 

 

You may have a Strict Cancellation Policy on your Airbnb listing but that’s not going to stop people from canceling and requesting a full refund.  Nor is it going to stop some less-than-scrupulous characters from holding a negative review over your head in order to get their money back.

 

Unfortunately, this is becoming a thing.  More and more, I find that I come across a feed in one of the Airbnb Hosts’ Groups that talk about these types of guest using extortion tactics (yes, it’s a real crime) to get money back although the guest read the policy and agreed to the terms that were stated clearly.

 

What can you do?

 

Well, aside from ignoring them, risk getting a bad review, and crossing your fingers during a long and drawn out back-and-forth with Airbnb to get the review removed – I find that you can avoid the entire situation altogether.

 

I bet you’re wondering how?  Well, you are going to love me so...

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