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Episode 062 – Making Bank and Serving: the Fine Line Between the Two

 

 

SHOW NOTES & LESSONS

 

Walking the fine line between $$$ & Service

 

Not Making Enough? Check the Basics:

    • Professional pictures with the best in front?
    • Great Listing Headline that highlights your Best Features?
    • Dynamic Pricing and Good Reviews? 

 

Think about what your Ideal Guest wants or needs. Why are they there? What things might they want to do? How can you make it better - or special - or add to their experience - or create special

 

moments that they'll cherish forever? SERVICE! 

 

You can charge for early check-ins or late check-outs when you are able. You can charge to hold luggage. You can charge for upgrades - better quality, like strollers. You can charge for laundry or maid service. You can charge to pre-stock grocery items or breakfast or pretty much anything you can think of.

 

Send your guest questionnaires before and after stays to help.

 

WHAT BOOKS, PRODUCTS, SERVICES, OR LINKS WERE...

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Episode 060 - THE BEST OF "The 23 Things You MUST HAVE in Your Short Term Rental (For Your Guests)"

 

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SHOW NOTES & LESSONS

This is a traveling week for Michelle and it's also our first "Best of" Episode!

Listen and somewhere in the middle of this podcast, you'll hear Michelle give you a secret word to collect a special FREE GIFT on next week's all-new episode.  Thanks for being a loyal listener.  God Bless You!  Go and grow!

 

For Safety and Security:

01) Emergency Contact Card (Contact Information Sent by Email, Text, and Posted Clearly)

02) Fire Extinguisher (Right by the Stove)

03) First Aid Kit

04) Smoke Detector

05) Carbon Monoxide Detector

 

For Guest Comfort and Overall Happiness:

 

06) Super-Fast Wifi (Password Sent by Email, Text, and Posted Clearly)

07) Comfortable Mattress (Consumer Reports #2 Rated is only about $500-$700)

08) Smart Television (Plus Cable, if High End)

09) Bluetooth Speakers

10) Charging Stations

11) Smart Locks for Easy Entry (For You as much as Guests)

12) Climate Control Directions (Keep Your Guests Comfy)

13)...

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Money-Saving Tips for Heating & Cooling Your Short Term Rental

 

The comfort of your guests during their stay inside your vacation rental is paramount for the success of your business. Whether your property is in the US, the EU, or Canada, your AC or HVAC unit(s) needs to be working optimally to make it comfortable and convenient for your guests. This way you can not only keep guests happy but also keep a tab on your monthly energy bills.

 

Monthly Cleaning of Filters

Filters in air conditioners catch a lot of dust all the time form the environment. It is imperative to clean the filters of your air conditioners once a month to make sure that your air conditioning is working at an optimal level.  Because you may or may not be in your unit all the time, you need to come up with a way to remind yourself and your maintenance staff to change these filters every single month like clockwork.  If your STR is in your home, you can install thermostats with lights reminding you to change the filters.  This is especially necessary...

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How to Make Your Vacation Rentals Family Friendly

If you have small children in your family, you know how difficult it can be to plan and enjoy a vacation along with them.  A vast majority of guests who use Short-Term or Vacation Rentals are families with kids.  If you want to attract large numbers of guests to your property, like people with children, it is imperative that you make your properties family-friendly.  Families look for a place where they can feel at home, enjoy, and relax during their stay but have the peace of knowing that their kids aren’t going to be stuck in a “touch-free” zone.  You know, “Don’t touch that!  Don’t touch that!”  Yeah, a “touch-free” zone.  Here are some useful tips to make your vacation rental Family Friendly.

 

Provide Safety and Security

 

Families with small kids are always worried about the safety and security of their children. If you want to attract families, it is important to make your...

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Episode 052 – Creating Family-Friendly Stays: How to do It and Why it Means More Money for You

 

SHOW NOTES & LESSONS

If a family likes your home and they enjoy their vacation destination, they can potentially come back year after year after year!  Make certain you do all you can to make your place family-friendly so you can build that "fan base."

Provide Safety and Security

Cover Sharp Corners and Secure Furniture

Have Gates for the Staircase

Toys and Games

Have Essentials for Children and Infants

·        High Chair

·        Portable Crib

·        Inexpensive Strollers

·        Baby Bath

·        Baby Monitors

·        Sippy Cups

Offer Discounts on Next Year's Booking

 

Get This Episode's Show Notes in a pdf form...

Go To Our Download Page 

Show Transcript

[00:01] Over the last two centuries, nearly 90...

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Outdoor Amenities That Will Help Attract Guests

 

Summer season is in full swing and tourists are out there enjoying warm weather and beaches. As a Short-Term Rental or Vacation Rental Owner, you know to take advantage of the season your region is known for to maximize your profits.  When you’re in a sunny area, like Florida, this is it.  When you’re in skiing country, it’s the winter.  But what attracts guests to other Areas?  What attracts them to the mountains?  More importantly, what will attract them to your property?

 

You can attract more guests to your property if you offer some exciting outdoor amenities to them.  Outdoor spaces in a property, whether it is in a mountainous region or near a beach, allow guests to have more fun during their stay.  You can score more bookings by adding these outdoor amenities to your property.

 

A Swimming Pool

 

Whether it belongs to your community or is in your back yard, a pool equals fun in warm destinations.  It...

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Episode 051 – Outdoor Spaces That Create Repeat Guests

 

SHOW NOTES & LESSONS

 

Outdoor spaces in a property, whether it is in a mountainous region or near a beach, allow guests to have more fun during their stay.  You can score more bookings by adding these outdoor amenities to your property.

 

What type of Outdoor Areas can attract Guests?

Swimming Pools in warm areas.

Jacuzzi and hot tubs in both, warmer and cooler climates.

Gardens, like a zen garden or just some chairs to chill.

Outdoor playgrounds for children or lots of toys for the pool.

A place for our four-legged furry friends.  If you allow pets, have a space outside (and in!) just for them!

An eating area is fantastic and if you can add a grill, it's even better.

 

Also, place these features prominently in your listings!  You want things in your title and on that first picture so you can get potential guests to look deeper into your property. 

 

NOTE:  Don't allow fear to dictate whether or not...

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Episode 050 – Safety Features Your Guests Will Love & Appreciate

 

SHOW NOTES & LESSONS

Many Guests pay particular attention to the security features of the property as much as their own comfort during their stay.

01)  Ring Security Cameras

02)  Surveillance Cameras 

03)  Security Screens from Security Screen Masters

04)  Screen Door Bars and Locks

05)  Door and Window alarms (See link with 10-pack for $14.97)

06)  Replace Ordinary Doors & Locks with Strong Ones 

07)  Motion Sensing Lights (Solar don’t need hard wiring) 

08)  Reinforce Window Treatments

 

WHAT PRODUCTS  OR SERVICES WERE MENTIONED...

Please use our Affiliate Links whenever possible and help support the show.  Thank you!

https://www.securityscreenmasters.com/

Recommended Article or Blog Post Related to This Week's Podcast:

Cheap Security Upgrades Your Guests Will Love
https://www.shorttermrentalrevenue.com/blog/cheap-security-upgrades-your-guests-will-love

 

Get This Episode's Show Notes in...

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Episode 048 - How to Be a Good Neighbor and Why It's Important

 

  

SHOW NOTES & LESSONS

WHAT CAN A GOOD NEIGHBORS DO FOR YOU?

01) Provide Safety & Security for you & your Guests.

02) Help with things like a dead car battery, allowing maintenance men in, keep spare keys, sign for packages, and stocking your inventory.

03) Communicate with guests when you can't.

04) Give you peace of mind.

05) Advocate for you with HOA & other organizations.

06) Stop loud parties, too many people, things getting stolen, or other strange activities.

07) Increase your Network: people you know.

 

WHAT THINGS CAN YOU DO TO BE A GOOD NEIGHBOR?

01) Do things for your neighbors like mow their lawns, bring over fresh baked goods, or get them souvenirs from your travels.

02) Show pride of ownership & take care of your property & theirs.

03) Be respectful & polite at all times.

04) Add rules so your guests are respectful, too. No pets or parties.

05) Let them know the Comings & Goings. Keep them informed.

06)...

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Episode 045 – To Nest or Not to Nest: Controlling Your Guests’ Experience

 

 

 

SHOW NOTES & LESSONS

Forums are a Great Place to _____________.

A. Learn from other Hosts.

B. Bitch to and with other Hosts.

C. Learn from Guests' Experiences.

D. All the Above (Hint: This one!)

Nest is a great way to control your units when there's no one in them.

An AC unit works best when it's set no lower than 68 degrees.  Under that and you're asking for trouble because that's when units will start to freeze up, which could potentially harm your unit.

What is the definition of Host?

What is the definition of Guest?

Be a gracious host and allow your Guests to be comfortable.

A locked thermostat screams, "I don't care if you are comfortable!"

Stop the Madness!!

  • No more War and Peace sized Rules
  • No chore lists for Guests (they're not your kids!)
  • No "fixing" the washers and toilets so they use less water (unless they are BUILT that way, ie. Energy Efficient)

You only need a few rules.  Here are mine:

01)  No Smoking

02)  No Pets

03) ...

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