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Episode 045 – To Nest or Not to Nest: Controlling Your Guests’ Experience

 

 

 

SHOW NOTES & LESSONS

Forums are a Great Place to _____________.

A. Learn from other Hosts.

B. Bitch to and with other Hosts.

C. Learn from Guests' Experiences.

D. All the Above (Hint: This one!)

Nest is a great way to control your units when there's no one in them.

An AC unit works best when it's set no lower than 68 degrees.  Under that and you're asking for trouble because that's when units will start to freeze up, which could potentially harm your unit.

What is the definition of Host?

What is the definition of Guest?

Be a gracious host and allow your Guests to be comfortable.

A locked thermostat screams, "I don't care if you are comfortable!"

Stop the Madness!!

  • No more War and Peace sized Rules
  • No chore lists for Guests (they're not your kids!)
  • No "fixing" the washers and toilets so they use less water (unless they are BUILT that way, ie. Energy Efficient)

You only need a few rules.  Here are mine:

01)  No Smoking

02)  No Pets

03) ...

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How to Deal with Bookings Cancellations

When you are running a vacation rental business, your aim is to get maximum bookings for maximum profit.  Whether you focus on a high nightly rate or on high occupancy, you want a good return on your investment.  If you start to experience cancellation problems or lower booking frequency, it can be a blow to your business.  Cancellations are even tougher because not only do you lose out on the income you would have made but, depending on the timing, it may be more difficult to refill that spot.  You may now find that bookings have slowed down considerably during that time frame.  Ouch. Here are some tips to anticipate and prevent these types of booking cancellations.

 

Look at Your Cancellation Policy

 

Is it too easy for guests to book a reservation and then cancel their reservation with just a few clicks later on?  If yes, then you need to make changes to your Cancellation Policy.  We have ours set to “Strict” for a good...

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Episode 035 – Best Tools for Automation: Putting Your Business on Autopilot

 

 

SHOW NOTES & LESSONS

Automation

*Schlage

*August

*Lockitron

Some need help, like Kevo, Z-Wave, or a Smart Hub.

Begin with eLocks

Then Dynamic Pricing

Add AirDNA

Make sure your Cleaning Company has Online Scheduling

Automate Your Messaging

Take a Look at Properly

Find a VA at onlinejobs.ph

Think Shark Tank:  Do you want half of $2 million or all of $10,000?

Our Membership Site opens in May!!

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Recommended Article or Blog Post Related to This Week's Podcast:

Recommended Podcast Episode that is paired with this one like a Fine Wine:

Get This Episode's Show Notes in a pdf form...

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Show Transcript

[00:01] Over the last two centuries, nearly 90 percent of the world's millionaires have created their wealth through real estate. Here to tell you how you can ride this...

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Episode 034 - Creating Your SOP: How to Put Your Business on Autopilot

 

SHOW NOTES & LESSONS

Creating your company’s Standard Operating Procedures begins by taking inventory of everything you do each and every day, down to the smallest detail.

#1 – Run through your entire day when it comes to your business.

#2 – List every single task in order.

#3 – Decide which activities “Spark Joy” inside of you and which do not. 

The first activities to delegate are going to be the ones that drain your energy or waste your time.

Remember, we are moving from one side of the Cashflow Quadrant to the other.  We are no longer trading time for money Employee and Self-Employed mindsets are a thing of the past.  We are creating a process in order to move us into the Business Owner and Investor side of the Quadrant now.  In order to do that, we let go and learn to delegate.

How to Write a Standard Operating Procedure by WikiHow - A great GUIDE and a MUST

Don't Overlook Standard Operating Procedures: Use...

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